9th Accessible Tourism Day, 12 March 2021

The 9th Accessible Tourism Day took place from 10.20 am to 3:30pm on Friday, 12 March 2021 in addition to the ITB NOW congress (online via ZOOM).

How can touristic offers respond to the needs of holidaymakers with disabilities? What impact does the current pandemic have on the development of accessible services? Which attractive possibilities do already exist for the different target groups of accessible tourism? And what are the chances and challenges for tourism service providers and DMOs related to this topic?

The programme included presentations and discussions, at which experts will look closely at these issues in practical terms and from a range of perspectives.

The German National Tourist Board (GNTB) expected again international visitors to attend the 9th Accessible Tourism Day, including representatives from politics, the international travel industry, destination marketing organisations, associations, universities and the media.

The event is being funded by the Federal Ministry for Economic Affairs and Energy.

The Accessible Tourism Day was organised with the support of the “Tourism for All“ working group of the German federal states, the working group “Accessible Travel – Barrier-free Destinations in Germany“ and the Messe Berlin exhibition centre.

Consecutive, simultaneous and written interpreting services using qualified professionals have been provided.

The event was held in English and German (simultaneous interpreting provided).

The next "Accessible Tourism Day" is planned for Friday, 11.03.2022.

Schedule “Accessible Tourism Day”, 12.03.2021online per ZOOM

Daniela Wiesler-Schnalke, DW Akademie, Head of Media Training

10:20–10:30 am

Olaf Schlieper, German National Tourist Board, Innovations Manager

10:30–10:40 am

Thomas Bareiß MdB, Parliamentary State Secretary at the Federal Ministry for Economic Affairs and Energy and Federal Government Commissioner for Tourism and SMEs

10:40–10:50 am

Jürgen Dusel, Federal Government Commissioner for the Interests of Persons with Disabilities

10:50–11:10 am

Neha Arora, Planet Abled, Founder, Expert on accessible tourism, India

11:10–11:20 am
11:20–12:20 pm
Panel Discussion:


“Implementing accessibility“ Barrier-free planning and implementation of tourist facilities

Alexander Lang, Expert for “Accessible life“

Karina-Anna Dörschel, Sonnenhotels, CEO

Yuval Wagner, Access Israel, Founder and Chairman

Dr. Dorothee Entrup, Museum Barberini, Education and Mediation Department and Directorate Officer

Dipl.-Ing. Michael Müller, Expert for barrier-free planning, Club Behinderter und ihrer Freunde (CBF) Darmstadt

Reiner Delgado, German association for the blind and visually impaired (DBSV), Social Officer

12:20–1:20 pm
1:20–2:05 pm
Discussion (incl. short presentations)


“Communicate accessibility“ Certification according to “Travel for All” and communication in practice

Gaby Paluszak, DORTMUNDtourismus GmbH, Project Management

Sigrun Krapf, Erfurt Tourismus und Marketing GmbH, Assistant of the CEO

Anke Haub, Tourismus+Congress GmbH Frankfurt am Main, Tourism Marketing Consultant

Rolf Schrader, Deutsches Seminar für Tourismus (DSFT), CEO

Olaf Schlieper, German National Tourist Board, Innovations Manager

2:05–2:15 pm
2:15 –2:35 pm

Accessible Active Travel

Debbie North & Gina Bradbury Fox Access – The Outdoor Guide, UK

2:35 –3:15 pm
Discussion (incl. short presentations)


Making outdoor offers barrier-free experienceable

Uta Holz, Südliche Weinstraße e.V., CEO

Dr. Regine Prunzel, Landschaftsverband Westfalen-Lippe (LWL), Head of Public Relations

Barbara Ernwein, Manager tree top walk Steigerwald

Katja Weickmann, Global Nature Fund, Project Manager

3:15 –3:30 pm

Development of Inclusive and Accessible Travel Guidelines by World Travel & Tourism Council (WTTC)

John Sage, Founder and CEO of Sage Traveling (B2C) and Accessible Travel Solutions (B2B)
mp3 pdf videoPresentation

3:30 –3:35 pm
Closing remarks

Olaf Schlieper, German National Tourist Board, Innovations Manager

With the friendly assistance of

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